For ages 21+

Responsible Gaming at solt77

Play for fun, not under pressure — solt77 is committed to keeping your gaming experience safe and in control.

Our Commitment

solt77 believes that online betting and casino gaming is purely a form of entertainment — it is never an alternative source of income or a solution to financial problems. We place the highest priority on the protection and mental wellbeing of all our players. By following the core principles of responsible gaming, we aim to create an environment where every player can stay in control of their own decisions.

Only players aged 21 or above are permitted to create an account and play on our platform. If anyone feels that gaming is affecting their daily life, please use our tools or contact the support team directly.

Important: To play at solt77, you must be 21 years of age or older. Minors are strictly prohibited from opening an account, making deposits, or participating in any game. We strictly follow our age verification process.

Responsible Gaming Tools

solt77 provides a range of practical tools to help you stay in control of your gaming.

Deposit Limit

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Lowering a limit takes effect immediately, but increasing it is subject to a set waiting period. This is the most effective way to prevent spending beyond your budget.

Deposit Control

Time-Out Break

If you feel you need a break, you can activate a time-out for anywhere from 24 hours to 6 weeks. During this period your account will be temporarily suspended — no betting or deposits will be possible. It gives you a chance to cool down and review your situation.

Temporary Break

Self-Exclusion

Use the self-exclusion option for a long-term break — from 3 months up to permanent. After self-exclusion, your account cannot be reactivated without approval from the support team. This is the most powerful step you can take to protect yourself in a serious situation.

Long-Term Protection

Loss Limit

Set in advance how much you are allowed to lose within a given period. Once that limit is reached, your session will be closed automatically. This tool is highly effective at keeping financial losses under control.

Financial Protection

Session Time Limit

Set a maximum time for each session. When the time is up, a warning message will appear and placing new bets will stop. Keeping your daily gaming time limited is a sign of healthy habits.

Time Management

24/7 Support

If you are experiencing any gaming-related issues, our Bengali live chat support is available around the clock. Our trained team is ready to help you set limits, suspend your account, or activate self-exclusion.

Direct Help

Warning Signs of a Problem

If gaming is causing anxiety rather than enjoyment, watch for the signs below. If even one of them applies to you, it is time to seek help.

Repeatedly betting to try to win back lost money (known as "chasing losses")
Spending time gaming while neglecting family, friends, or work
Using money meant for essential expenses on betting
Feeling unable to stop playing, or feeling restless when trying to
Hiding your gaming from family or loved ones
Feeling mentally uncomfortable, irritable, or depressed when not gaming
Continuing to bet by taking on debt or borrowing money

Check yourself

Ask yourself the following questions to assess your own behaviour around gaming:

  • Am I playing within my budget?
  • Can I stop playing when I want to?
  • Is gaming affecting my sleep or eating?
  • Am I playing just for fun, or to relieve stress?
  • Are my loved ones concerned about my gaming?

If these questions give you pause, reach out to our support team. We are here to help, not to judge.

Tips for Healthy Gaming

  • Set a budget in advance and stick to it
  • Avoid placing extra bets out of excitement after a win
  • See gaming as entertainment, not a source of income
  • Take regular breaks — at least 10 minutes every hour
  • Avoid playing when you are tired or under mental stress

How to Set Limits

Activate protection tools on your account in just a few steps.

1

Log in to your account

Log in to solt77 with your username and password.

2

Go to account settings

Click your profile icon in the top menu and go to the "Responsible Gaming" section.

3

Choose the tool you need

Deposit limit, loss limit, session time, or time-out — activate whichever one you need.

4

Confirm

Set the amount or duration and click "Save" — lowering a limit takes effect immediately.

5

Contact us via chat if you need help

If you have trouble with any step, our team is available 24/7 on Bengali live chat to assist you.

The Self-Exclusion Process

If you want to take a long break, self-exclusion is a firm and effective step.

What is self-exclusion?

Self-exclusion means closing your account completely, at your own request, for a fixed or indefinite period. During this time you will not be able to make deposits, place bets, or play any games. Once self-exclusion is active, we will not send you promotional emails either.

Duration options

  • Self-exclusion for 3 months
  • Self-exclusion for 6 months
  • Self-exclusion for 1 year
  • Permanent self-exclusion (a detailed review is required for reconsideration)

To activate self-exclusion

Contact our support team via live chat or send an email to [email protected]. We will activate your self-exclusion within 24 hours.

Age Verification and Minor Protection

solt77 firmly believes that online gaming is for adults only. Under our policy, no person under the age of 21 may create an account or play on our platform.

We carry out age verification at the time of registration and before the withdrawal process. If evidence of underage use is found on any account, it is closed immediately.

Verification at registration

Age-related information is collected when creating an account.

Identity confirmation

A national identity card or passport may be verified before a withdrawal.

Account closure

If evidence of underage use is found, the account is permanently closed.

For parents and guardians: If you suspect that an underage member of your family is using our platform, please email [email protected] immediately or let us know via live chat. We will act promptly.

Need Help?

Our support team is always by your side — whether for gaming concerns or technical questions.

Live Chat Support

Instant support in Bengali, 24/7 — for deposit limits, time-outs, or self-exclusion. Start a live chat from any page on the site.

Contact by Email

Email us for detailed issues.
[email protected]
We respond promptly.

Frequently Asked Questions

Answers to the most common player questions about responsible gaming.

You can change your deposit limit from the "Responsible Gaming" section in your account settings. Lowering a limit takes effect immediately. However, a request to increase a limit takes effect after a set waiting period, to prevent impulsive decisions. If you have any trouble, get help via live chat.

A time-out is a short-term break — usually from 24 hours up to 6 weeks. Once the period ends, your account is reactivated automatically. Self-exclusion is stronger — from 3 months up to permanent, and once the period ends, your account cannot be reactivated without approval from the support team. Choose self-exclusion for serious situations.

No. As soon as self-exclusion is active, we stop sending any promotional messages to your email. That includes bonus offers, cashback notifications, or tournament invitations — none of it will be sent. Your protection is our top priority.

Yes. As a guardian, you can use a PIN or password to protect your device. You can also use your browser's parental control feature to block gambling sites. If you suspect that a minor has used your account, contact [email protected] immediately.

The first step is to acknowledge that there is a problem. Then contact our live chat right away — we will help you activate limits or self-exclusion on your account. Talk openly with your loved ones and consider seeking professional mental health support. Responsible gaming means knowing your limits and being able to stop in time.

After the set period ends, you can contact our support team. They will speak with you and confirm that you are ready to start again responsibly. Permanent self-exclusion requires a more detailed review. We always prioritize your well-being.

Enjoy Responsibly
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For ages 21+. Gambling can be addictive — play responsibly.