solt77 Privacy Policy Your Information Is Protected

1 Introduction and Scope

solt77 is a trusted online betting and casino platform operated for players in Bangladesh. We give the highest priority to our users' privacy and take every care in collecting, storing, using, and protecting your personal information.

This privacy policy ("Policy") applies to the solt77 website solt77.cam ("Site") and all related services. By using this site you are considered to have accepted the terms described in this policy. If you do not agree with any part of this policy, we ask that you refrain from using our services.

Our privacy policy takes effect when you register an account on solt77, use our services, or contact us in any way. This policy reflects our commitment to protecting our customers' information.

2 What Information We Collect

solt77 collects only the information that is necessary for the proper operation of our services. We divide the information we collect into the following categories:

Identity Information

Full name, date of birth, national identity card number (where applicable), and other personal identification details provided at the time of account creation.

Contact Information

Email address and mobile number — collected for account verification and customer service purposes.

Financial Information

Transaction history, deposit and withdrawal records, and payment method details (such as bKash, Nagad, and Rocket account numbers).

Technical Information

IP address, browser type, device information, operating system, and site usage log data.

Gaming Activity Information

Betting history, preferred game categories, account activity, and session duration details.

Cookie and Tracking Information

Information collected through cookies, web beacons, and similar technologies to improve the site usage experience.

2.1 How We Collect Information

We generally collect information in the following ways:

Directly from you through the account registration form.
Automatically while you use our services (technical information and cookies).
Through payment gateways or mobile banking services when transactions are completed.
From documents submitted during the identity verification (KYC) process.

3 Purpose of Using Information

solt77 uses collected information only for lawful and specific purposes. We do not use your information in any unauthorized manner or for personal gain under any circumstances.

3.1 Service Operation and Improvement

Creating, verifying, and managing your account.
Processing deposits, withdrawals, and other financial transactions.
Facilitating the distribution of bonuses, promotions, and rewards.
Improving the quality of our services and adding new features.

3.2 Security and Fraud Prevention

Protecting your account from unauthorized access.
Detecting and preventing potential fraud and money laundering activity.
Meeting applicable regulations and regulatory requirements.

3.3 Customer Service

Resolving your questions, complaints, and requests.
Notifying you of important information related to your account.
Providing immediate assistance through 24/7 live chat support.

3.4 Responsible Gaming

We review your gaming activity to ensure responsible gaming. If unusual or high-risk gaming behavior is detected, our team will try to assist you.

4 Sharing Information with Third Parties

solt77 does not sell your personal information. However, in certain specific situations we may share information with trusted third parties. In such cases we always maintain the necessary security standards.

4.1 Service Provider Partners

Information may be shared as needed when working with payment processors (bKash, Nagad, Rocket, Upay, and bank transfers), technology service providers, game software suppliers, and customer service platforms. These partners are obligated to use information only for specified purposes.

4.2 Legal Obligations

We may be required to share certain information upon an order from a relevant authority or court, or to meet legal obligations. In such cases we will share only the minimum information necessary.

4.3 Anti-Money Laundering

Providing certain information to relevant authorities in compliance with applicable rules for preventing money laundering and terrorist financing falls within our obligations.

4.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the new party. The terms of this policy will continue to apply in such cases.

5 Cookies and Tracking Technologies

solt77 uses cookies and similar technologies to improve the user experience and ensure the functionality of the site.

5.1 Types of Cookies

Essential Cookies: Essential for maintaining login state, ensuring security, and the core functionality of the site. These cookies cannot be disabled.
Functional Cookies: Used to remember your preferences (such as language selection).
Analytics Cookies: Used to analyze site traffic and usage patterns, which helps us improve our services.

5.2 Cookie Controls

You can disable most cookies by changing your browser settings. However, please be aware that disabling certain cookies may cause some site features to not work properly. Essential cookies remain active at all times.

6 Data Storage and Security

solt77 applies industry-standard technical and administrative security measures to ensure the safety of your information.

6.1 Security Measures

Data transmission is secured through SSL encryption technology.
Sensitive information is stored in an encrypted state.
Any unusual activity is detected through regular monitoring and auditing by the security team.
Staff access to information is limited and controlled — only authorized staff can access specific information.
Two-Factor Authentication is available.

6.2 Data Retention Period

We retain your information only for as long as necessary. Even after an account is closed, certain information may be kept for a specified period for legal obligations, dispute resolution, or legitimate business purposes. Once the designated period ends, information is securely deleted.

6.3 Security Breaches

If a security breach occurs and it affects your information, we will notify you as soon as possible and take the necessary protective measures.

7 Your Rights

Every user registered on the solt77 platform has specific rights regarding their own information. We respect these rights and are ready to help you exercise them.

Right to Access: If you want to know what information we hold about you, you can contact us.
Right to Rectification: If any information stored in your account is incorrect or outdated, you can request that it be corrected.
Right to Erasure: In certain circumstances you can request that your information be deleted — however, legal or contractual obligations may apply.
Right to Object to Processing: You can object to your information being used for specific purposes.
Right to Data Portability: Where applicable, you can request to receive your information in a structured format.
Right to Opt Out of Marketing: You can stop receiving promotional emails or messages at any time.

To exercise any of the above rights, please contact us directly. We will respond to your request after proper verification.

8 Protection of Minors

solt77 strictly prohibits its services for anyone under the age of 21. We do not knowingly collect or process the information of any person under the age of 21. We verify age at the time of account registration, and if an account holder is found to be a minor, that account will be closed immediately and the associated information will be deleted.

If you believe a minor has created an account on our platform, please contact us immediately.

9 Changes to the Policy

solt77 may revise and update this privacy policy from time to time. If any significant changes are made, we will publish a notice on the site and inform you at your registered email. Continued use of the site after changes are made will be considered acceptance of the new policy.

The date of changes will always be noted at the top of the policy under the "Last Updated" section. It is recommended that you check this page regularly.

10 International Data Transfers

In some cases your information may be processed or stored on servers outside Bangladesh — particularly when our technology partners or software providers are located in other countries. For such transfers we ensure that adequate data protection measures are in place in the receiving country and that security standards consistent with this policy are maintained.

11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, or if you wish to exercise any rights related to your information, please contact us.

Contact the Privacy Team

Email: [email protected]
Live Chat: 24/7 — chat directly from any page on the site
Hours: Available at all times according to Bangladesh Standard Time (BST, UTC+6)

Thank you for reading this privacy policy. Our goal is always to maintain transparency regarding your information and to remain worthy of your trust. solt77 is always ready to answer any questions you may have.

To learn about other policies for our services, please read the Terms and Conditions and Responsible Gaming pages.